1. They understand their customer's business
It’s probably not a surprise to you that this is the first characteristic I’ve identified. Clearly, understanding your customer’s business and providing appropriate advice based on your understanding is the cornerstone of good management consulting.
How can you tell if a management consultant knows your business? The best way to gauge how well a management consultant knows your business is by the questions they ask during the sales process. While no one will know your business immediately, the questions the consultant asks will show you if they’re on the right track.